Return Policy

Last Updated: January 10, 2025

At Sweet Almond, we strive to provide high-quality products and an excellent customer experience. Please read our Refund Policy carefully to understand our terms and conditions regarding refunds, exchanges, and cancellations.

1. All Sales Are Final

Due to the perishable nature of our products, all sales are final. We do not offer exchanges or returns for any items purchased through our website. We encourage you to review your order carefully before completing your purchase to ensure accuracy.

2. Cancellations and Refunds

We understand that sometimes plans change. If you need to cancel your order, we will accept cancellations under the following conditions:

• Order Cancellation Window: You must cancel your order at least 3 days before the scheduled pick-up or delivery date.
• Refund Eligibility: If you cancel within the specified window, you will receive a full refund minus any applicable transaction fees. Cancellations made after this window are not eligible for a refund.

3. Refund Process

If your order is eligible for a refund, the amount will be credited back to the original payment method used at the time of purchase. Please allow up to 7-10 business days for the refund to be processed and reflected in your account, depending on your bank or payment provider.

4. No Refunds for Delayed Orders

While we strive to fulfill orders on time, we cannot offer refunds for delayed deliveries caused by factors beyond our control, such as weather conditions or issues with third-party delivery services. If you experience delays, please contact us for assistance.

5. Non-Refundable Fees

Please note that any additional services or fees, such as special customization, expedited shipping, or handling charges, are non-refundable.

6. How to Request a Refund or Cancellation

To request a cancellation or discuss a potential refund, please contact us by email or phone within the allowed timeframe. Provide your order number, the reason for the cancellation, and any supporting documentation (such as photos, if applicable).

• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Order Number: Please include your order number for faster service.

7. Changes to the Refund Policy

Sweet Almond reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated date. By continuing to use our services after such changes, you accept the revised policy.